Global Trade EMEA
The Arthrex GmbH Global Trade EMEA department manages imports of goods into the European Union to ensure Arthrex remains compliant with European Customs Law and import requirements for medical devices, their components and parts.
Arthrex imports shipments through Arthrex Distribution Hub EMEA B.V. The Netherlands is the only authorized EU Port of Entry for Arthrex import shipments.
Suppliers located outside the European Union that ship Prototypes, Samples, Repairs and other Non-Inventory items must refer to the Process Import Prototypes, Samples, Repair and Non-Inventory Shipments instructions.
If you have questions regarding Customs, or other government agency import requirements, then contact GmbHDepartmentCustoms&Trade@arthrex.de.
EU Customs Requirements
NL Customs requires a complete and accurate English language declaration of the goods.
As an Arthrex supplier, you must provide the below information on your Commercial Invoices and shipment summaries to enable Arthrex to import your products. This information is mandatory:
Commercial Invoice
- Invoice number, terms of sale
- INCOTERMS / Terms of delivery
- Shipper / exporter’s full name, address and tax identification number
- Ship-to name and address as instructed by the Buyer, and specified on the purchase order
- Arthrex purchase order number
- Arthrex part number as shown on the purchase order
- A complete and accurate description of each product
- Harmonized Tariff Schedule (HTS) classification number
- Currency
- Country of Origin (COO), and upon request, provide a Certificate of Origin positively affirming the country of origin of all materials.
- If the Supplier changes the country of origin of any item it sells to Arthrex, it must immediately provide a written summary of the changes to the Global Supply Chain Buyer.
- Product Value – must reflect the purchase price of each item; if you send an item at no charge, then include its cost, or the Fair Market Value of a similar item.
- Include any additional value for:
- Components or materials provided by Arthrex at a discount or free, (e.g. packaging materials, suture components, and implant components)
- Customized or special packaging that exceeds normal packing or packaging costs.
- Arthrex requires suppliers located within the European Union to send a Long Term-Supplier Origin Declaration for products with or without preferential origin. Send a PDF version of the Declaration via email and the original version via postal mail to Arthrex Global Trade and Customs department, Erwin-Hielscher-Str.9, 81249 Munich.
- The Supplier Declarations must arrive before the first delivery of each year or, in case of single Supplier declaration, at the time of each delivery.
- Arthrex requires non-European Union suppliers to provide a Certificate of Origin with each delivery, or alternatively, declare preferential origin on the Commercial Invoice.
Export Compliance
The Supplier is obligated for export compliance purposes to provide the following information for the items the Supplier delivers:
- Export list number according to Annex AL to the Foreign Trade and Payments Ordinance or similar list of items of relevant export lists;
- Country of origin for its goods and any component thereof, including technology and software, for purposes of trade policy;
- For U.S. goods, the ECCN (Export Control Classification Number) or license number EAR 99, according to the U.S. Export Administration Regulations;
- If the goods were transported, manufactured or stored in the U.S. or made using U.S. technology;
- Contact person within its company that will answer Arthrex’s questions
At Arthrex’s request, and prior to order fulfilment, the Supplier must provide a contact person at their company responsible for orders and any additional export information regarding supplied goods and their components.