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<section id="main"><div id="title-container"><div class="center clear" style="display:none;"><ul class="vb breadcrumb"><li><a href="/">Home</a><span class="divider">/</span></li><li><a href="/reimbursement">Coding Hotline</a><span class="divider">/</span></li></ul><h1 class="vb">Reimbursement Support Program - HUB</h1></div><hr style="display:none;" ><div style="height:35px;background-color:white;"></div></div><div id="alerts-container" class="vb center"><noscript><div class="alert"><h4>JavaScript is currently not supported or is disabled by this browser.  Please enable JavaScript for full functionality.</h4></div></noscript></div><div class="clearfix" style="-webkit-font-smoothing: antialiased;"><a href="#sideNav"></a><div class="center"><section id="outlier" class="two-column clearfix vb"><section id="sideNav"><h5>Coding Hotline</h5><nav><ul><li><ul><li><ul><li><a class="" href="/reimbursement/reimbursement-support-program-hub/submit-a-training-request">Provider Portal Training Request</a></li></ul></li><li></li><li></li><li></li><li></li></ul></li></ul></nav></section><section><article><div class="contributor-content"><h2>Reimbursement Support Program (RSP) &ndash; HUB</h2><p>&nbsp;</p><p>Arthrex RSP offers claims escalation support and product-specific reimbursement information. The Arthrex RSP HUB includes access to phone, chat, online reimbursement, and technical support.<br><br>Access the&nbsp;<a href="http://www.arthrexrsp.com/" target="_blank" rel="noopener">Arthrex Reimbursement Support Program.</a></p><p style="margin-bottom: 12px;"><a title="Submit a Training Request" href="https://www.arthrex.com/reimbursement/reimbursement-support-program-hub/submit-a-training-request" target="_blank" rel="noopener">Submit a Training Request</a></p><h3 style="margin-bottom: 12px;"><strong>Arthrex RSP Contact Information</strong></h3><p><strong>Portal:</strong> <a href="http://www.arthrexrsp.com/">ArthrexRSP.com</a></p><p><a href="https://www.arthrex.com/link/asset/cSGQacPC70qClQGLYwuwHw">Arthrex RSP Glossary</a></p><p><strong>Hotline:</strong> (844) 604-6359</p><p><strong>Fax:</strong> (844) 533-1068</p><p><strong>Hours of Operation:</strong> 9:00 am-6:00 pm (ET) Monday through Friday</p><p style="text-align: left;">                                        </p><h2 style="margin-bottom: 12px;">Product Information</h2><div class="row-fluid"><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><h4 style="margin-bottom: 8px;">SynoJoynt&trade; 1% Sodium Hyaluronate</h4><a href="https://www.arthrex.com/link/taxonomy/synojoynt_1_sodium_hyaluronate?locale=en"><img style="border: 1px solid #ddd;" src="https://arthrex-taxon-images.s3.amazonaws.com/taxon-images/synojoynt_1_sodium_hyaluronate/synojoynt_1_sodium_hyaluronate_2-large.png" alt="" width="200" height="185" ></a><br><br><strong><a href="https://www.arthrex.com/link/taxonomy/synojoynt_1_sodium_hyaluronate?locale=en">View Product Page</a></strong> <br><strong><a href="https://www.arthrex.com/link/asset/Dzgk5PQS006NjQF_DkDZtw?locale=en" target="_blank" rel="noopener noreferrer">View Reimbursement and Coding Guide</a></strong></div><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><h4 style="margin-bottom: 8px;">ArthroFLEX<sup>&reg;</sup> Dermal Allograft for CuffMend&trade; Procedure</h4><a href="https://www.arthrex.com/link/taxonomy/cuffmend_augmentation_technique?locale=en"><img style="border: 1px solid #ddd;" src="https://arthrex-taxon-images.s3.amazonaws.com/taxon-images/cuffmend_augmentation_technique/cuffmend_augmentation_technique_2-large.png" alt="" width="200" height="185" ></a><br><br><strong><a href="https://www.arthrex.com/link/taxonomy/cuffmend_augmentation_technique?locale=en">View Product Page</a></strong> <br><strong><a href="https://www.arthrex.com/link/asset/KxKR522XL0ebtQGNiZiEKQ" target="_blank" rel="noopener noreferrer">View Reimbursement and Coding Guide</a></strong></div></div><div class="row-fluid"><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><h4 style="margin-bottom: 8px;">IntraOsseous BioPlasty<sup>&reg;</sup> (IOBP) Technique</h4><a href="https://www.arthrex.com/link/taxonomy/intraosseous_bioplasty_technique?locale=en"><img style="border: 1px solid #ddd;" src="https://d30s4oigopvds.cloudfront.net/images/6039/6039_original.png" alt="" width="200" height="185" ></a><br><br><strong><a href="https://www.arthrex.com/link/taxonomy/intraosseous_bioplasty_technique?locale=en">View Product Page</a></strong> <br><strong><a href="https://www.arthrex.com/link/asset/2F1fNA7usU2ozAGNiNeTRg?locale=en" target="_blank" rel="noopener noreferrer">View Reimbursement and Coding Guide</a></strong></div><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><h4 style="margin-bottom: 8px;">BioSurge&trade; Cell and Bone Graft Processing System</h4><a href="https://www.arthrex.com/link/taxonomy/biosurge_cell_and_bone_graft_processing_system?locale=en"><img style="border: 1px solid #ddd;" src="https://d30s4oigopvds.cloudfront.net/images/6040/6040_original.png" alt="" width="200" height="185" ></a><br><br><strong><a href="https://www.arthrex.com/link/taxonomy/biosurge_cell_and_bone_graft_processing_system?locale=en">View Product Page</a></strong> <br><strong><a href="https://www.arthrex.com/link/asset/k1MBB37nYkaYWQGNibTorA?locale=en" target="_blank" rel="noopener noreferrer">View Reimbursement and Coding Guide</a></strong></div></div><div class="row-fluid"><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><p><strong>AutoCart&trade;</strong></p><a href="https://www.arthrex.com/link/taxonomy/autocart?locale=en"><img style="border: 1px solid #ddd;" src="https://d30s4oigopvds.cloudfront.net/images/6041/6041_original.png" alt="" width="200" height="185" ></a><br><br><strong><a href="https://www.arthrex.com/link/taxonomy/autocart?locale=en">View Product Page</a></strong> <br><strong><a href="https://www.arthrex.com/link/asset/2Akn9tvssUClOwGNiZE1Mg?locale=en" target="_blank" rel="noopener noreferrer">View Reimbursement and Coding Guide</a></strong></div><div class="span4"><span class="hidden-desktop hidden-tablet display-phone"><br></span><h4 style="margin-bottom: 8px;">&nbsp;</h4><br><br></div></div><p>&nbsp;</p><div class="alert alert-block"><h4>Disclaimers</h4><br><p>The information provided on this website was obtained from many sources and is subject to change without notice as a result of changes in reimbursement laws, regulations, rules, and policies. All content on this website is informational only, general in nature, and does not cover all situations or all payers' rules and policies. This content is not intended to instruct medical providers on how to use or bill for healthcare procedures, including new technologies outside of Medicare national guidelines. A determination of medical necessity is a prerequisite that we assume will have been made prior to assigning codes or requesting payments. Medical providers should consult with appropriate payers, including Medicare fiscal intermediaries and carriers, for specific information on proper coding, billing, and payment levels for healthcare procedures. This website information represents no promise or guarantee concerning coverage, coding, billing, and payment levels. Arthrex specifically disclaims liability or responsibility for the results or consequences of any actions taken in reliance on information on this website or through the hotline. It does not constitute legal advice and no warranty regarding completeness or accuracy is implied. The essential components which determine appropriate payment for a procedure or a product are site of service/coding/coverage/payment system/geographical location/national and local medical review policies and/or payer edits.</p></div></div></article></section></section></div></div></section>